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Conned by MakeMyTrip.com, Disgruntled Customer Launches a Crusade Against the Travel Giant
Conned by MakeMyTrip.com, Disgruntled Customer Launches a Crusade Against the Travel Giant
Have you ever been disappointed in life, especially with having to lose the opportunity of meeting family and friends or having no proper hotel room booking while on vacation?
Karnataka,
Karnataka,
India
(prbd.net)
12/01/2011
Company Name: Vishal P. Rao
Company Locations (City, State, Country): Mangalore, Karnataka, India
Have you ever been disappointed in life, especially with having to lose the opportunity of meeting family and friends or having no proper hotel room booking while on vacation? No doubt, disappointments are a part of life, but not when they are caused by the negligence of other people failing to do their duties well! Well this is a horror story about what the so-- called great travel giant MakeMyTrip.com did to ruin my Christmas holidays.
My wife, son, and I were excited about visiting a beautiful resort in Mysore and made bookings through MakeMyTrip.com. We were of course very courteously informed that bookings had been made and there was no need to contact the hotel to confirm. However, on the day we reached the resort (after travelling 300 Kms) my family and I were in for a great embarrassing surprise!
The receptionist informed me there was no booking in my name from the so--called MakeMyTrip.com. Imagine the embarrassment I went through with my wife chiding me for trusting unknown people and seeing my son play happily not knowing that he was going to be disappointed when he heard he couldn't spend his holidays here.
I had no other option but to settle for a more expensive place recommended by the manager of the resort who was kind and helpful. Talking further with the manager on why I didn’t get a booking, I was told that mine was the 10th such case in this week and MakeMyTrip.com guys had called on 12.00 noon to confirm my booking! I couldn’t digest this. I had made the booking 10 days well in advance and these guys try to confirm it on the day of my check-in and that too during peak holiday season.
That day evening, I checked online review sites like mouthshut.com for reviews on MakeMyTrip.com and noticed that I was not the only one to go through this ordeal and that there were hundreds of people suffering the same fate and no doubt many victims of MakeMyTrip.com. I was absolutely baffled at the way MakeMyTrip.com make people go through such horrible ordeal. I immediately decided to create a website http://www.ruinedmytrip.com where people who have had similar experiences like this with MakeMyTrip.com could write about at and expose the negligent manner in which they function.
There are definitely many silent sufferers who for some reason feel it is better to endure rather than cure things. This is a great opportunity for them to come out with their woes and let other people know what is happening.
Visit my site at http://www.ruinedmytrip.com and share the experiences and disappointments you have gone through.
This could be a lesson learned for the concerned travel agents and a warning for those planning their trips with them. Make your trip enjoyable and not miserable. Log on to http://www.ruinedmytrip.com and voice your opinion and read other people’s horror stories.
Website Name: Ruined My Trip
Website URL: http://www.ruinedmytrip.com
Website Description: A horror story of how makemytrip.com ruined my Christmas holidays trip and other similar stories
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http://www.ruinedmytrip.com
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