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Ecommerce Fraud Prevention Guidelines
Ecommerce Fraud Prevention Guidelines
Ecommerce fraud protection is a must when you start thinking about creating online store solutions. We thought we could get away with just the basic package for our credit card fraud protection.
Richmond,
VA,
United States of America
(prbd.net)
13/05/2011
Ecommerce fraud protection is a must when you start thinking about creating online store solutions. We thought we could get away with just the basic package for our credit card fraud protection. We were trying to keep our operating costs down and did not understand that this was not one of the ways to save a dollar. This error cost us thousands of dollars! The FBI called it wire fraud. We called it downright theft! We were ripped off! Generally it costs about and extra $10 - $20 per month. This is a no-brainer! Spend it!
Fraud is exploding on the internet. Every day fraudsters are exploiting unwary merchants and stealing millions. And, it’s not just thieves. “Friendly fraud” comes from real buyers who simply know how to work the credit card system in their favor. They deny receiving merchandise or say it was never ordered in the first place. We have to maintain some ecommerce security.
Here is what we learned:
Someone buys something on your site, usually it is a consumable that can be easily re-packaged and re-sold on the open market. They would normally test starting with a small amount like 3 units. We think this is like a mini test market for those whose intent it is to commit credit card fraud, or ecommerce fraud. This is a test to see how your system works, what it accepts and does not accept. If you investigate your list of online orders, you will likely also see numerous declined transactions, created within a few minutes. Generally, we see this kind of activity late at night, early mornings and on a Friday. Overnight shipping is also a part of the operation profile for these con artists.
Our job is to be on our toes! We must review each and every order diligently and promptly. If the Shopping cart software you use allows you to double check the IP address, do so for those orders that seem questionable. Try to verify the validity of those orders before shipping, especially overnight. It is also a good idea to permanently block those fraudulent customers who try to steal from you and your business through credit card fraud. Stay on the alert!
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