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A bench mark in service industry
A bench mark in service industry
Today meaning of services and commodity in markets has changed. Earlier people were charged high for poor services without guarantee. It took years for customers to realize worth of their money and to reunite against the monopoly of such fraud service providers.
Stavanger,
Norway,
Italy
(prbd.net)
17/09/2011
Scarcity of time and abundance of purchasing power has given rise to service industry. Service industry came into existence after world wars. The mass dislocation that happened during world wars disunited people throwing them into a limbo where money was the supreme power and the only parameter to measure success.
After world wars, post colonialism added to the pungent staunch of greed and avarice. People started using unfair means to fulfill their greed for money. Society went into a chaos. People became wealthy and preferred purchasing services, commodities etc their need became luxurious and luxury their need.
However, today meaning of services and commodity in markets has changed. Earlier people were charged high for poor services without guarantee. It took years for customers to realize worth of their money and to reunite against the monopoly of such fraud service providers.
Indeed, today that awareness has brought in considerable change in working of service providers. As consumers became more specific and direct about their demands, firms offering services realized that customer will not compromise over services anymore. This understanding has resulted in elimination of fraud and insincere companies from the market.
Service industry has evolved over the years to cater the demands of customer. Unlike earlier motives of such companies have changed entirely, customer satisfaction have become priority for them and not money. Along with unrestricted flow of customers they seek repeated flow as well. Forthcoming multinational agencies that provide services in more than one country are a paradigm of this changed priority.
Brands operating worldwide establish their branches in various cities and countries; they tie-up with complementary services for example; chauffer with car services, meals while travelling etc. these tie-ups create a smooth flow and provide constant attention to customers. It also saves a lot of customer's time.
Bilutleie (car rental) service is a service that is fostering under tour and travel industry. Customers often need cars at different places they visit. Sometimes their needs for car rental are personal while some times official. These bilutleie (car rental) services provide different models of cars at different places to fulfill both personal and professional needs of customers.
To make such car rental services more functional, few companies work as their global patronage. They form partnership with leading car rental companies in different countries and avail their services to customers under one name. This makes local bilutleie (car rental) approachable universally and increases number of customers. It's an economical way of outsourcing and a new benchmark in service industry. Such companies offer quality services and ensure customer satisfaction.
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