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Coyle Hospitality Promotes Chicago Mystery Shopping Services to Improve Customer Satisfaction
Coyle Hospitality Promotes Chicago Mystery Shopping Services to Improve Customer Satisfaction
The basis upon which success is determined in the Chicago restaurant business is almost exclusively clients' word of mouth.
New York,
NY,
United States of America
(prbd.net)
06/01/2012
The basis upon which success is determined in the Chicago restaurant business is almost exclusively clients' word of mouth. Given that we live in the age of the internet, reputations of such establishments are increasingly easier to promote, but more difficult to maintain. For, even a seemingly small issue, such as the size of a steak knife or the absorption level of a napkin, can affect whether a customer returns to a Chicago eatery with numerous friends in tow, or writes a bad review online for all to see, indeterminately. One negative review, if it makes its way to the top of a Google search, can thus cost many thousands of dollars worth of business and stunt a worthy restaurant's growth.
The best approach to ensuring that a Chicago restaurant's good name is not smeared by a few unreasonable or unruly customers, it to leave them nothing to complain about! This statement is king among the easy to say and difficult to do. Nevertheless, there are professional companies that specialize in such matters. That is, an instrumental tool in the modern-day food business in Chicago is mystery shopping. If Bob and Larry own a restaurant and they want to be one of the best steakhouses in the city, for instance, they can employ seasoned steakhouse connoisseurs to anonymously evaluate their cuisine and service. This is of significant value because without a discerning, bird's eye view of a restaurant, virtually everyone is doing something wrong and they are continually overlooking it.
For Chicagoan restaurateurs, Coyle Hospitality can offer first-rate mystery shopping services( http://www.coylehospitality.com/mystery-shopping-services/ ) and professionals. Take, for example, Chicago Mystery shopper( http://www.coylehospitality.com/chicago-mystery-shopping/ ) Jennifer S. who has been dining in the windy city for over a decade. As a result, she possesses a rarely intimate and insightful perspective on Chicago's immensely diverse culinary offerings. One of her favorite restaurants is Nat’s On Maple, as Jennifer appreciates the attentive and personable wait-staff, and inventive and dynamic entrees. Moreover, Jennifer has resided in farming communities, college towns, as well as metropolitan cities and thus, is aware of the importance of food sourcing as well as presentation and execution. Jennifer is just one of 500 high-performing, Coyle mystery shoppers( http://www.articlesbase.com/travel-articles/coyle-hospitality-on-cuisine-and-restaurant-development-in-chicago-5522419.html ) that serve the Chicago metropolitan area. Overall, Coyle has established a well-respected track record of pinpointing lucrative opportunities for improvement and optimization in both old and new Chicago restaurants.
Contact information:
Coyle Hospitality Group
244 Madison Ave #369
New York, NY 10016
Phone: 800-891-9292
Email: info@coylehospitality.com
Website: http://www.coylehospitality.com
About
Importantly, Coyle does not have a one-size-fits-all approach to hospitality consulting. Rather, Coyle is aware of the wide range of factors that contribute to the success and failure of a restaurant business. As such, prior to placing a mystery shopper in the field, Coyle educates itself with the design, purpose, offerings, and goals of its clientele. Coyle also provides competitive industry benchmarking, which is to say, it collects data on clients' competitors to see what they are doing wrong
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