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SupportSmith - Remote Support That Never Lets You Down
SupportSmith - Remote Support That Never Lets You Down
With the help of remote assistance people can get errors on their PC rectified faster. SupportSmith IT Support understands this and hence offers remote support services for individuals and all sized business. They also provide live meeting tools for online collaboration, remote presentation and application sharing software.
Wilmington,
DE,
United States of America
(prbd.net)
23/05/2010
Many people experience technical errors while working on their computers and most of the time the Errors are too tough for the user to rectify. Such situations calls for the services of a systems expert to rectify the error and get the machine back to its original performance. But having to wait for someone to come and physically check the system for any errors can be too time consuming and inconvenient, that why the best option that people have is to render remote support services. From then on things are a breeze, the representative at the IT support department assists the customer to solve the problem he or she is facing. This is done by creating a secured connection to the customers PC and then using remote assistance to show the customer what steps to take to rectify the problem. Remote assistance is provided by screen sharing or sometime or by complete control by the representative.
One company that has been providing remote support is SupportSmith. SupportSmith IT Support, delivers remote assistance and system information tools. They offer on-demand and unattended remote support with SSH/2 encryption and firewall-friendly connectivity. The SupportSmith IT Support is based on client-server architecture. All connection are established through outgoing connections to the SupportSmith Server which uses the SSH/2 protocol. The connection is very safe and does not require the customer to open up any other ports hence avoiding the common security holes found is most remotely controlled products. The company also offers Remote Presentation, live meeting Software for all-sized businesses. Their live meeting tools for online collaboration, remote presentation and application sharing are really useful for businesses to hold online meeting and save on transportation costs.
SupportSmith IT Support understands the needs of business and knows that it is essential for the PC’s to perform at their optimum best. Hence they offer a wide range of remote assistance tools for all-sized businesses. Their PC tech support product features remote desktop, computer monitoring, application sharing, remote shell and other vital tools that are important to maintain systems at their best performance. With the use of these tools and the remote assistance provided by the IT support teams. Businesses can maintain continuity and don’t have to worry about downtime or problems with the systems.
About SupportSmith:
SupportSmith is an IT Support and service provider. It is a unit of Cybele Software, their service include providing Remote Support and Online Collaboration Software for all-sized businesses so as to help them enhance their business by maximizing the use of software.
For more information visit: http://www.supportsmith.com
About
SupportSmith is an IT Support and service provider. It is a unit of Cybele Software, their service include providing Remote Support and Online Collaboration Software for all-sized businesses so as to help them enhance their business by maximizing the use of software.
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