Amdocs (NYSE: DOX), the leading provider of customer experience systems, today announced the launch of Amdocs CM 8.1, the market’s most comprehensive suite of customer management products. Designed to redefine and improve the overall user experience for customer service representatives (CSRs), Amdocs CM 8.1 increases agent efficiency and productivity with intuitive tools to offer a fast and consistent response to customer inquiries. Service providers across North America, Europe and Asia are alr
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10-31-2011
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Technology:Telecommunications
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